SHIPPING AND RETURNS
Shipping Policy
At Million House, we aim to provide a smooth and secure shopping experience.
1. Order Confirmation
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Orders are confirmed once the purchase is completed
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We may contact you to verify order details before shipping
2. Product Availability
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All products are subject to availability
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If an item is unavailable after ordering, you will be notified immediately
3. Pricing & Payment
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Prices may change without prior notice
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Payment is made through available methods on the website or Cash on Delivery (if available)
4. Order Processing
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Orders are processed within 1–3 business days before shipping
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Custom orders may require additional time
5. Order Cancellation
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Orders can only be cancelled before shipping
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After shipment, cancellation is not possible and return policy applies
6. Customer Responsibility
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Customers are responsible for providing accurate information (address, phone, etc.)
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Incorrect details may affect delivery
Return & Exchange Policy
Timeframe:
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Within 3 days of delivery
Conditions:
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Item must be unused
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In original packaging
Exceptions:
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Used items
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Custom-made products
Damaged or Wrong Items:
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We cover all costs
Shipping Fees:
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Paid by customer (unless it’s our fault)
Refunds:
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Issued via original payment method or as agreed